Please be advised that some features are available only on ArboStar Plus. Additionally, the Tree Inventory feature is currently undergoing a major update, so you may experience minor performance issues in the app. Our team is working hard to resolve any disruptions as quickly as possible. We appreciate your patience and understanding.
Google Calendar integration for Office Schedule
Estimators and office workers can sync their tasks with Google Calendar to stay organized and manage their appointments more efficiently. The option is accessible from the User Management and the User Profile pages.
When enabled, the system will ask you to authorize the integration.
Once authorized, all appointments from the Office Schedule will be automatically transferred to Google Calendar.
This is a one-way sync—updates made in ArboStar will appear in Google Calendar, but not vice versa. Please make sure to mark all checkboxes during Google verification process.
Add-ons in Estimate Calculation
A comprehensive Add-ons system is designed to streamline material tracking and support better job planning, especially for services involving chemicals, fertilizers, or similar consumables.
- Navigate to the Estimates → Add-ons submodule to manage individual items, define default unit costs and measurement units, or hide them.
The Add-ons allow estimators to include additional cost items, such as materials, to the project from the Estimate Calculation screen. Each add-on includes customizable fields for name, type, unit cost, and quantity. The system automatically calculates the total cost per add-on and includes it in the suggested price.
These add-ons also appear:
Under each service in the Estimate and Workorder profiles
In Crew Schedule modals linked to Workorders
Edits only apply to new estimates—the data in existing estimates remains unchanged for consistency.
Preselect Add-ons for Services
To save time during estimate creation and eliminate repetitive manual entry, you can preassign add-ons to services directly from the Estimates → Services submodule.
Track Add-ons Usage in the Field (Mobile App)
Fieldworkers can now track the actual quantity of add-ons used during job execution. Only add-ons marked as trackable in the web system will appear in the mobile app in 3 places: 
Dashboard: Overview of required add-ons across assigned jobs.
Job Profile: Add-on breakdown per service.
Job Finish page: Fieldworkers input the actual amount used per add-on. Input is required to complete the job—empty fields cannot be submitted.
All tracked addons usage is displayed in the Job Schedule Report for transparency and review. Editable fields allow managers to correct values if needed.
Mandatory Start/Finish Forms for Fieldworkers
To comply with legal requirements and to ensure crews review job details before starting work, a new Mandatory option was added to the Job Start and Job Finish form triggers in the Forms Schedule settings.
- When enabled, fieldworkers can no longer skip submissions from the App.
Seasonal PDFs
You can customize your Estimate and Invoice PDFs in Brands → Settings based on client type and date ranges. This flexibility is perfect for promotional campaigns, branding updates, or simply keeping your communications fresh and relevant throughout the year. 
- For example, the company can have one PDF style in spring and a different one in fall. To add a new template with settings, click the Add Template button.
Right now, we have options to cover all the seasons, however, we plan to add PDF templates for major holidays like New Year or Easter. Stay tuned for the updates. 
If your company uses a custom default template for invoices or estimates, please note that switching to a seasonal PDF will override your default design during that time.
Discount Label on Portal and PDFs
The project's discount label appears on Estimate and Invoice PDFs, as well as on the Customer Portal page, to indicate the type of discount applied, such as seasonal offers, and to enhance transparency between a client and the company. 
Filters for Unscheduled Jobs
The Crew Schedule → Unscheduled Jobs filter now has the new options Project Address and Project Tags, which make job sorting easier.
Manual Interest Removal
Overdue interest can be manually removed from invoices without contacting a support representative. The updated flow with built-in safeguards prevents misuse and logs all changes for transparency.
Interest settings in Company Management support different rates and conditions based on client type (e.g., residential, municipal, commercial). Admins can enable or disable interest applications per client type, with added validation to prevent 0% or 0-day configurations.
On-Site Upselling for Fieldworkers
There's always an opportunity to offer additional services to a client while your crew is on-site. With this feature, workers no longer need to call the office to update the estimate. Instead, the Crew Leader can instantly add the service to the job and estimate, ensuring a seamless workflow and a better customer experience.
To access this feature, the Crew Leader should open a job and select Additional Work from the option menu.
Existing job services remain disabled (greyed out) and cannot be edited or deleted, while all additions made by Crew Leaders are logged with timestamps and user details to ensure accuracy and transparency.
Once added and confirmed, the crew leader cannot edit or remove additional services.
A new permission in the User Management, Add Additional Work to Job, controls access to this feature:
Full: Crew Leaders can view prices, totals, and past services with pricing. The Sign Estimate button allows them to re-sign the estimate.
Limited: Crew Leaders can view past services, but pricing information and totals are hidden. The Sign Estimate button is not available.
None: Crew Leaders cannot add additional work
Other Improvements
Tax Labels and Filtering - name your taxes and filter your invoice reports on the Business Intelligence → Invoice Report by it. This feature is designed to help you easily sort and export data for accounting purposes if your company operates across multiple tax jurisdictions. In addition, CSV files now include columns such as the Tax Name, Client ID, and Job Address.
Invoice Report by Services - accessible on the same Business Intelligence → Invoice Report submodule. This addition helps to identify which services contribute the most to sales. Each service on an invoice is shown as a separate row, providing detailed financial breakdowns—including tax, tips, discounts, and payments—distributed proportionally per service.
Select All on Crew Schedule - there's no longer a need to click each service when scheduling a workorder. The Select All button will help you select or deselect all services with a single click, saving you time and making scheduling smoother.
Email Preference for MFA and Recovery Emails - choose which email address will receive MFA codes. A new option under the user's profile in User Management lets you pick between the user's communication email and a personal one to avoid sending sensitive information to emails that some employees may not have access to.
Easier Password Recovery - employees can reset their passwords without help from admins or support by simply clicking the Forgot Password option on the login screen. The reset link will be sent to the email specified in the Email Preference for MFA and Recovery Emails setting.
Apply Tax Codes at Lead Creation - set the correct tax code at the lead creation stage. Once enabled in the Company Management, this tax will stay the entire project from lead to invoice, reducing estimator mistakes and keeping tax management under admin control. Especially useful for businesses with multiple offices.
Disable Debit Card Surcharge - manage surcharges on debit card payments in compliance with legal requirements. When enabled, the system will automatically differentiate between debit and credit cards using the BIN/IIN service, ensuring that debit cards are not charged a transaction fee.
To enable surcharge for your system, please contact ArboStar support.