In the "Repair Requests" submodule, can find the list of all the repair requests with their detailed information, as well as create new ones. This submodule is useful if you want to see what repair, maintenance, or damage requests are currently there for equipments. You can also see what requests are assigned to you or create new requests and what stage the requests are in.
Note that the repair requests that have been created on the app for the equipment are also available here.
To access the "Repair Requests" section, navigate to "Equipment" → "Repair Requests".
The color of each repair request refers to the status that was selected. You can adjust statuses color within Equipment → Settings under Repair statuses tab. Please see this article for more details
Filtering repair requests
The list can be filtered based on the status, repair type, repair priority, assignee, and equipment:
- To filter the list based on the repair status, click on the “Status” filter and choose the required option from the drop-down list.
- To filter the list based on the type, click on the “Type” filter and choose the required option from the drop-down list.
- To filter the list based on the priority, click on the “Priority” filter and choose the required variant from the drop-down list.
- To filter the list based on the assignee, click on the “Assigned to” filter and choose the required variant from the drop-down list.
To filter the list based on the equipment, click on the “Equipment” filter and choose the required variant from the drop-down list.
To refresh the list, click on the “Refresh” icon at the top of the page.
Creating a new repair request
To create a new repair request, click on the “Plus” sign, in the pop-up window fill in all the information and click “Save”.
Access equipment page
Note that if you click on the equipment name, you will be forwarded to the equipment page.
Managing existing repair requests
The existing repair requests can be edited, deleted or assigned to a specific person:
- To assign a user to the repair request, click on the “User” sign and in the pop-up window choose the required user.
- To edit, click on the “Pencil” icon and make the necessary changes in the pop-up window.
- To delete the existing request, click on the “Bin” icon.