Messenger

The Messenger feature enables direct communication within the team. It is available on both the web and mobile app platforms.

Accessing the Messenger

To access the Messenger, click the Message icon in the header.

Message icon

Once clicked, a list of users will open.

  • Green status indicates the user is online.
  • Red status indicates the user is offline.

List of users

New Message Notifications

When you receive a new message:

  • You will see a notification on the tab;
  • The sender’s name appears in bold in the user list;
  • An envelope icon is displayed in front of their name.

Title of a tab

User's name in bold

Sending Messages

To send a message:

  • Click a user’s name from the list;
  • A pop-up window appears at the bottom of the screen where you can type your message;
  • To attach a file, click the file icon;
  • Click the arrow button to send your message.

How to send messages

The messenger window is available on all pages.

Formatting Messages

You can format your message text using the following symbols:

  • Bold: Wrap the text in *  (e.g., *apple tree* = apple tree); 
  • Italic: Wrap the text in ~ (e.g., ~apple tree~ → apple tree);
  • Underline: Wrap the text in _ (e.g., _apple tree_ → apple tree).
Make sure the text is in between the signs.